BUD Privacy Policy
Effective Date: October 26, 2026
1. Scope, Eligibility, and Contact
This Privacy Policy applies to the BUD website at getunstuck.designedhappy.com and the BUD consulting service operated by Designed Happy, LLC.
It does not govern the separate Designed Happy website at designedhappy.com or services provided under separate architectural, design, or product agreements.
BUD is offered to United States residents who are at least 18 years old. Individuals under 18 may not independently enroll or participate.
Homeowner discussions may include information about children, such as their ages, bedrooms, activities, or family needs. Such information is subject to the same confidentiality, security, and retention protections as other household information. We do not knowingly solicit personal information directly from minors.
Privacy contact:
Designed Happy, LLC
10524 Detrick Ave, Floor 2
Kensington, MD 20895
tj@designedhappy.com
2. Information We Collect
We collect personal information reasonably necessary to operate BUD and provide the requested services.
This includes:
- Names, email addresses, and other contact information.
- Enrollment details, payment amounts, promotional discounts, receipts, and transaction identifiers.
- Records of acceptance of agreements and recording or other required consents.
- Household and property information voluntarily provided by participants.
- Questionnaire responses, exercises, uploaded materials, and communications.
- Meeting schedules, notes, recordings, and transcripts.
- Professional working notes, meeting recaps, and completed BUD Plans.
- Limited technical and security information needed to maintain the service.
Square securely processes payment card details. Designed Happy does not receive or store complete payment card numbers or card security codes.
The checkout application uses encrypted temporary payment tokens to complete and reconcile payment attempts. Those tokens are removed when the payment outcome has been conclusively resolved.
3. How We Use Information
We use information to:
- Process payments and administer enrollments.
- Schedule and conduct consulting meetings.
- Facilitate exercises, discussions, and household decision-making.
- Prepare meeting notes, recaps, and BUD Plans.
- Provide service-related emails, receipts, notices, and reminders.
- Manage design-credit eligibility and expiration.
- Respond to questions, cancellations, and privacy requests.
- Prevent fraud, secure the platform, and investigate suspected misuse.
- Fulfill applicable legal, accounting, tax, and contractual obligations.
We do not sell client personal information or share it with advertisers for targeted advertising.
4. Technology Providers and Data Processing
We use technology providers to operate and deliver BUD.
| Provider or service | Purpose |
|---|---|
| Square | Payment processing and transaction verification |
| Vercel | Website hosting, application delivery, and server functions |
| Supabase | Database hosting, authentication, and secure information storage |
| Resend | Transactional and service-related email delivery |
| Zoom | Video meetings and associated meeting documentation |
| OpenAI and authorized AI-processing services | AI-assisted note organization, drafting, and service support |
| BUD questionnaire and exercise system | Collection and management of participant responses, hosted through the application and storage providers above |
| Online appointment-booking services | Scheduling and appointment administration; the applicable provider is identified through the booking interface |
These providers process information necessary to perform their respective functions under applicable service agreements, privacy terms, and data processing arrangements.
Providers handling confidential client information are required to maintain appropriate confidentiality and security protections. Access and processing are limited to authorized service purposes.
We do not authorize AI or transcription providers acting on our behalf to use identifiable client conversations, questionnaires, exercises, recordings, transcripts, or private documents to train or improve general-purpose AI models for unrelated purposes.
We require appropriate contractual restrictions and technical settings for such processing.
Providers and their authorized subprocessors may process information outside the United States. Our restriction to U.S. residents does not constitute a guarantee of exclusively U.S.-based data storage or processing.
We may disclose information when required by valid legal process or reasonably necessary to protect the service, investigate fraud, enforce contractual rights, or comply with applicable law.
5. Participant Confidentiality and Household Disputes
BUD may involve multiple adult participants from the same household.
Individual questionnaire and exercise responses are private by default. A shared household, marriage, property ownership, or joint enrollment does not automatically entitle one participant to another participant's private responses.
Assigned professionals may access individual responses to provide consulting services and may selectively share relevant information or findings during facilitated discussions or through client-visible materials.
Professional working notes are maintained separately from client-visible recaps and plans.
Requests from other participants: Requests for another participant's personal information are evaluated individually. We may refuse disclosure unless authorized by the individual concerned, permitted by applicable law, or legally required.
Separation, divorce, or household disputes: A change in a household relationship does not automatically transfer one participant's information or access rights to another. We will consider applicable privacy rights, account authority, and legal obligations when handling such requests.
Subpoenas and legal demands: We may disclose information in response to valid subpoenas, court orders, or other enforceable legal requests. We will review the scope of such requests and, where legally permitted and reasonably practicable, notify affected individuals before disclosure.
BUD communications are not represented as attorney-client privileged or categorically protected from legal discovery.
We do not publish participants' private information, personal stories, recordings, or BUD Plans as testimonials or marketing materials without separate authorization.
6. Cookies, Analytics, Email, and SMS
Cookies and browser storage
Checkout uses an essential session cookie with a 24-hour expiration. The cookie is HttpOnly, uses Secure protection in production, and has a SameSite restriction.
The checkout application does not store names, email addresses, or payment details in browser local storage.
The expiration of a browser cookie does not automatically delete associated server-side records.
Hosting and payment providers may maintain technical and security logs as part of their services.
Analytics
The BUD website does not use third-party advertising pixels or cross-site advertising tracking scripts.
The website's hosting and service providers may collect operational metrics and technical information needed for service delivery, security, and performance.
If tracking practices materially change, this Policy will be updated and applicable consent requirements will be observed.
Marketing email
Enrollment in BUD does not automatically subscribe a participant to unrelated promotional emails.
Marketing emails are sent in accordance with applicable consent requirements and include an appropriate unsubscribe method. Recipients may also opt out of marketing emails by contacting tj@designedhappy.com.
Unsubscribing from marketing does not prevent delivery of necessary receipts, scheduling messages, design-credit notices, or other service communications.
Text messages
Text messages are sent only in accordance with applicable consent requirements.
Service-related texts may address appointments, reminders, or administrative matters. Marketing texts require any separate consent required by law.
Recipients may revoke applicable texting consent by replying STOP where supported or contacting tj@designedhappy.com.
Consent to marketing texts is not a condition of purchasing BUD.
7. Recording, Transcription, and AI-Assisted Documentation
BUD uses meeting documentation to support accurate records, professional notes, recaps, and written plans.
Consent from every participant is obtained before recording or transcription begins at each meeting. Consent is documented, and recording or transcription does not begin without the necessary participant permissions.
Authorized technology providers may process meeting communications for the purposes of transcription, note organization, drafting, and service delivery.
Provider prohibits unauthorized use of identifiable client information for training unrelated general-purpose AI models and requires appropriate vendor restrictions and settings.
AI-generated notes or summaries may contain errors. Client-visible recaps and plans are subject to professional review before publication.
Recordings, transcripts, and private notes are not made available for public marketing without separate permission.
8. Data Retention
We retain personal information for the periods necessary to provide BUD, maintain appropriate business records, and comply with legal obligations.
The following retention periods apply:
| Information category | Retention period |
|---|---|
| Essential checkout browser cookie | 24 hours |
| Abandoned checkout sessions | 30 days after abandonment |
| Definitively failed payment attempts | 90 days after resolution |
| Enrollment, payment, refund, receipt, and agreement acceptance records | 7 years after the end of the calendar year in which the relevant transaction occurred |
| Questionnaire and exercise responses | 3 years after engagement completion or termination |
| Professional working notes and final BUD Plans | 3 years after engagement completion or termination |
| Raw meeting audio or video recordings | 30 days after final Plan delivery or termination |
| Raw automated meeting transcripts | 90 days after final Plan delivery or termination |
| Nonfinancial service-related correspondence | 2 years after the last substantive communication |
| Privacy request and response records | 2 years after resolution |
| Temporary security rate-limit records | Within 48 hours after their expiration |
Encrypted payment tokens are removed when their associated payment attempts are conclusively resolved, including any necessary reconciliation.
Records may be retained longer where necessary to comply with applicable law, investigate fraud, resolve disputes, preserve information under a legal hold, or fulfill legal or financial obligations.
Backup copies and information maintained independently by service providers may be subject to applicable backup schedules and contractual retention requirements.
Information that has reached the end of its applicable retention period is deleted or deidentified through appropriate procedures.
9. Privacy Rights and Requests
Individuals may contact tj@designedhappy.com to request access to, correction of, or deletion of personal information maintained about them.
Additional rights, including portability, information about disclosures, and appeals, may apply under applicable law.
We may verify a requester's identity or authority before fulfilling a request.
Privacy requests are handled within the deadlines required by applicable law.
We may decline or limit requests where permitted or required by law, including requests involving another participant's confidential information, legally protected records, or financial records that must be retained.
Privacy requests should be sent to tj@designedhappy.com with the subject line "BUD Privacy Request."
10. Information Security
We use technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, and loss.
These include access restrictions, protected credentials, secure network connections, and controls appropriate to the sensitivity of the information involved.
No electronic system can guarantee absolute security.
We investigate suspected security incidents and provide notices when required by applicable law.
11. Business Transfers
If BUD or Designed Happy undergoes a merger, acquisition, restructuring, or sale of relevant business assets, personal information reasonably necessary to continue the service may be transferred to an authorized successor.
Such transfers remain subject to applicable privacy law, contractual obligations, and appropriate confidentiality protections.
12. Policy Changes and Contact
We may update this Privacy Policy to reflect changes in our services, technology, information practices, or legal requirements.
Material changes will be communicated as appropriate. Additional consent will be obtained when required by applicable law.
The version accepted during enrollment is recorded.
For questions or privacy requests, contact:
Designed Happy, LLC
10524 Detrick Ave, Floor 2
Kensington, MD 20895
tj@designedhappy.com
Version 2026-11-06-v4-bud